Reporting To

Accounts Manager

Works With

All team members

Staff Responsible For

None

Key Responsibilities

Daily payment of landlords, bank reconciliation, credit control, rent reviews

General Tasks

Attend your Department morning meeting every day.

General office duties to include answering the telephone, respond to emails within 24 hours and dealing with people coming into the office.

Booking in and out keys if required

Ensure you keep up to date with your specific tasks and are meeting your KPIs.

Liaising with other departments within the company to ensure queries are dealt with and answered correctly, in a timely fashion.

Ensure we are compliant with all current and new regulations.

During holiday periods and absence of your colleagues’ cover/assist to help with their work as and when required

Always come to work in smart business dress and be well groomed.

To follow company’s Personal Safety Procedures to avoid putting yourself or others at risk.  

Arrive to all internal and external meetings and appointments on time.

Arrive at work in time to put on your computers and be ready to start work at 8:30

This Job Description sets out the duties of the post at the time it was drawn up.  Such duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed.  Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post.

Specific Tasks

• Downloadand reconcile banking transactions from the previous day which includes PDQ entries, cash, standing orders, BACS payments and cheques.
• Cash received in the office should be banked on the same day.
• Prepare landlords payments 3 x week (Mon. Wed, Fri). Check that the payments to be made are correct and modify where necessary. 
• Pay Contactors/Utility Bills.
• Issue arrears letters – 7, 14 & 21 days, issue section 8 &21 notices and check on the previous weeks activity to ensure that the outstanding balances are being effectively collected, following up with telephone calls where necessary.
• Take rent payments over the phone (Virtual Terminal).
• Process new move-ins on a daily basis.
• Register the deposits with relevant schemes.
• Ensure that all deposit refunds have been returned within prescribed time limits
• De-register the deposits.
• Rent Protection - Claims and renewals.
• Monthly deposit reconciliation.
• End of the month bank rec.
• Quarterly overseas LL tax return
• Monthly Portfolio reports

To apply, please send your CV with a covering letter to: Sue.Marlow@cheltonbrown.co.uk and Edward.CheltonBrown@cheltonbrown.co.uk