A new specialist service focused on raising standards in residential block management.
For block management enquiries, contact the team on 01604 603485.
Key takeaways
- CB Block Management Services formally launched in January 2025
- The service followed the acquisition of a respected Northampton block management agency
- The team currently manages 51 residential blocks and more than 700 units
- Tori Chelton Brown leads the division as Director of Block Management
- The company is an Associate Member of The Property Institute (TPI) and working towards full membership
Residential blocks rely on careful management behind the scenes. From safety compliance to maintenance planning, effective block management plays a vital role in protecting both residents and property values.
That is why Chelton Brown launched CB Block Management Services in January 2025, creating a dedicated division focused entirely on the management of residential developments and communal properties.
The launch followed the acquisition of one of Northampton’s well-established block management agencies. While the company is not being publicly named, the acquisition allowed Chelton Brown to expand its expertise and bring an existing portfolio of developments under the new CB Block Management service.
Today the division manages over 50 blocks comprising more than 700 individual units, reflecting a growing demand for professional and proactive block management across the region.
Experienced leadership
The division is led by Tori Chelton Brown, Director of Block Management, who brings significant experience within the property sector. Tori is fully qualified in Residential Lettings and Property Management and oversees the strategic direction of the service.
Professional development continues to be a priority for the team. Both Tori and Toni have completed Propertymark Block Management courses, strengthening their specialist knowledge of block management regulations and industry standards.
CB Block Management Services is also an Associate Member of The Property Institute, with the team working towards achieving full membership.
A comprehensive management approach
Managing a residential block requires far more than simply arranging repairs. Compliance, financial oversight and long-term planning are all essential to maintaining a well-run development.
CB Block Management Services provides a complete management solution designed to ensure properties remain safe, compliant and well maintained.
Services include:
- Fire safety assessments and inspections
- Regular site visits and communal area upkeep
- 24/7 maintenance response
- Annual budgeting and project planning
- Management of service charge funds
- Organisation of Annual General Meetings and directors’ meetings
Fire safety remains a key priority. The team carries out regular fire risk assessments, weekly fire alarm tests and annual inspections alongside the local Fire Officer to ensure buildings remain compliant with regulations.
Flexible services for different developments
Every residential block operates differently, which is why CB Block Management Services offers several levels of support depending on the needs of the development.
The Bronze package focuses on essential compliance checks and arranging any required remedial works.
The Silver package provides a wider management service including contractor coordination, compliance oversight, site visits and budget planning, without the need for a client account.
The Gold package offers full block management including service charge collection through a dedicated client account, contractor management, site visits, director meetings, project planning and support with insurance claims and Section 20 consultations.
For developments requiring a fully comprehensive solution, the Platinum package includes additional services such as organising building insurance, ground rent collection, emergency out-of-hours support, company secretarial services and full professional accounting support.
Supporting well managed communities
With a growing portfolio of developments and a specialist management team in place, CB Block Management Services represents a significant expansion for Chelton Brown.
Whether a development is seeking a new block management provider, reviewing its current arrangements or looking for professional support with compliance and maintenance, the service is designed to provide reliable and transparent management.
For more information about CB Block Management Services or to discuss your development’s requirements, contact the team on 01604 603485.
